Last Updated: March 3, 2026

Puparazzi Pet Care (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us through our website, forms, booking tools, text messaging, email communications, and related services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our business.

1. Information We Collect

 

We may collect personal information when you:

• Visit our website

• Submit a contact form

• Request information about our services

• Book a meet and greet

• Sign up for email or text communications

• Communicate with us directly

 

The information we collect may include:

• Name

• Email address

• Phone number

• Service inquiry details

• Appointment or booking details

• Communication preferences

• Any other information you choose to provide

 

We may also automatically collect certain website and device information, including:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referring website or source

• Website interaction data collected through cookies, pixels, analytics tools, or similar technologies

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and provide customer support

• Schedule, confirm, and manage meet and greets

• Provide requested services and service-related communication

• Send appointment confirmations and reminders

• Send updates related to your inquiry or account

• Send marketing emails and promotional communications

• Send SMS or text messages you have opted in to receive

• Improve our website, lead forms, booking experience, and marketing performance

• Maintain records of consent, opt-ins, and opt-outs

• Protect our business, users, and systems from fraud, misuse, or security threats

3. SMS and Email Communications

If you provide your contact information and opt in, we may send you text messages and emails related to:

• Appointment reminders

• Scheduling updates

• Service-related communication

• Promotions and special offers

• Follow-up messages related to inquiries or bookings

 

Consent to receive SMS messages is not a condition of purchase.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP to any text message from us. After you reply STOP, you may receive one final confirmation message and then you will no longer receive SMS messages unless you opt in again.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

For help regarding text messaging, reply HELP or contact us directly using the contact information below.

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4. Website Forms and Booking Tools

When you complete a form on our website or book a meet and greet online, we collect the information needed to respond to your request, communicate with you, and provide services. This may include contact details, scheduling information, and details you provide about your pet care needs.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to improve user experience, understand website traffic, and support our marketing efforts.

These technologies may collect information about how visitors use our website, including which pages are viewed, how visitors interact with forms or booking pages, and which traffic sources are most effective.

You can usually control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

6. How We Share Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who help us operate our business and website, such as providers for:

• CRM and communication tools

• SMS delivery

• Email marketing

• Scheduling or booking systems

• Website hosting

• Analytics and advertising support

These service providers may only use the information as necessary to perform services on our behalf.

Legal Requirements and Safety

We may disclose information if required to do so by law or if we believe disclosure is reasonably necessary to protect our rights, property, safety, clients, users, or others.

Business Transfers

If Puparazzi Pet Care is involved in a merger, acquisition, sale, or transfer of business assets, your information may be transferred as part of that transaction, subject to applicable privacy protections.

Required Mobile Privacy Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Your Choices

You may choose not to provide certain personal information, but doing so may limit your ability to use some website features or request services.

You may also:

• Opt out of SMS communications by replying STOP

• Unsubscribe from marketing emails by clicking the unsubscribe link

• Contact us to update or correct your information

• Contact us to request deletion of your personal information, subject to applicable legal, operational, or recordkeeping requirements

8. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Third-Party Links and Services

Our website may contain links to third-party websites, booking tools, or service providers. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

 

Puparazzi Pet Care
Phone: (210) 802-6551
Email: liz@puparazzipetcare.com