Puparazzi Pet Care is a professional, employee-based company — not a gig marketplace. Every team member is background-checked, fully insured, and Pet CPR/First Aid trained before their first client visit. Unlike app-based platforms where you're matched with a new freelancer whenever your regular walker is unavailable, Puparazzi has a team with built-in backup coverage, GPS-tracked visits, and photo visit reports sent after every walk. You get consistent, documented care — not a different stranger each time.

Yes. Puparazzi Pet Care serves Live Oak, Universal City, Selma, Schertz, Cibolo, Garden Ridge, and surrounding northeast San Antonio communities. We serve off-base households only and do not currently have access to on-base facilities. If you live in off-base housing near Randolph AFB or anywhere in the northeast SA corridor, we can likely serve you — check your zip code at puparazzipetcare.com.(http://puparazzipetcare.com)

Yes. Rotating schedules — including 12-hour healthcare shifts and unpredictable military duty days — are something we specifically plan for. Our team model means coverage doesn't depend on one person's availability. We operate 7am–9pm, seven days a week, with midday visits typically scheduled between 10am–3pm. Changes to recurring schedules are handled through our client app, which keeps communication clear and organized.

We support keyless entry systems, lockbox access, and direct key handoff — whichever method works best for your home. Every entry and exit is documented as part of the GPS-tracked visit report. Our professional lock-up procedure is consistent across every team member and every visit, so there's never any ambiguity about whether your home was secured.

Getting started begins with a free Meet & Greet — about twenty minutes, no commitment required. We meet you and your dog, learn their routine and any special needs, confirm your address is within our service area, and answer your questions. From there, most clients are fully onboarded and have their first visit scheduled within a few days. Everything after that runs through our client app: booking, scheduling changes, invoices, visit reports with photos, and direct communication — all in one place on your phone. It’s the convenience you’re used to from app-based services, with a vetted professional team behind it.

We offer a wide range of services including dog walking, potty and yard time, feeding, playtime, litter box cleaning, and administering medications. Our goal is to provide comprehensive care tailored to your pet's needs.

Our pet sitting visits typically last around 30 minutes to an hour. However, the duration can be customized based on your pet's requirements. We can also arrange for multiple visits per day if needed

Our dog walking visits typically last around 30 minutes to 45 minutes. However, the duration can be customized based on your pet's requirements. We offer 20, 30, 45 and 60 minute walks. We can also arrange for multiple visits per day if needed.

Yes, our pet sitters are trained, experienced, and passionate animal lovers. They undergo background checks, and many are certified in pet first aid and CPR to ensure the safety and well-being of your pets. We personally train each and every team member before they ever enter a clients home.

We have protocols in place for emergencies. We will contact you immediately and follow your predetermined plan of action. We also have access to local veterinarians to ensure your pet receives prompt medical attention if necessary.

Certainly! We can provide references from satisfied pet owners upon request. Their positive experiences reflect the quality of our services and the level of care we provide.

We prioritize the security of your home. Our pet sitters are trustworthy professionals, and we are bonded and insured. We can also provide daily visit logs and use secure, encrypted systems for scheduling and communication.

We have experience in caring for pets with various medical conditions. Please provide detailed information about your pet's needs, and we will customize our care accordingly. Our sitters are trained to administer medications and provide specialized care.

Yes, we provide regular updates, including photos and messages, to keep you informed about your pet's activities and well-being, after every visit. Communication and transparency are essential parts of our service.